Privacy Policy

Scope

This Policy applies to information collected through the Site and any communications you have with us related to the Site. It does not cover third-party websites or services that may be linked from the Site. Please review any third-party privacy policies before providing information to them.

Information we collect

Information you provide

• Contact details: name, email address, phone number, mailing address.
• Account information: username, password, profile details (if applicable).
• Inquiry and support messages: content of communications, attachments, and preferences.
• Appointment or service requests: requested dates, service types, and related notes.
• Consent and preferences: marketing opt-ins, cookie choices, communication settings.

Information collected automatically

• Usage data: pages visited, time spent, referring/exit pages, clicks, and interactions.
• Device and technical data: IP address, browser type, operating system, device identifiers.
• Cookies and similar technologies: session identifiers, analytics tags, and preference storage.

Sensitive and health-related information

If you submit health-related information through forms or communications, we will handle it with heightened care and confidentiality. Where applicable, protected health information (PHI) is managed in accordance with relevant privacy and security requirements. Do not submit sensitive information unless necessary for the requested service.

How we use information

• Provide and improve services: operate the Site, fulfill requests, and enhance user experience.
• Communicate with you: respond to inquiries, send confirmations, updates, and service notices.
• Personalize content: remember preferences and tailor content or features.
• Analytics and performance: monitor usage, troubleshoot, and improve functionality.
• Security and integrity: detect, prevent, and investigate fraud, abuse, or security incidents.
• Legal compliance: comply with applicable laws, regulations, and lawful requests.
• Marketing (with consent where required): send newsletters or promotions; you can opt out at any time.

How we share information

• Service providers: trusted vendors who assist with hosting, analytics, communications, and support, under confidentiality obligations.
• Professional advisors: legal, compliance, or security consultants as needed.
• Business transfers: in connection with mergers, acquisitions, or asset sales, subject to continued protection of your information.
• Legal requirements: to comply with law, enforce our terms, or protect rights, safety, and property.
• With your direction: when you ask us to share information or consent to specific disclosures.

We do not sell your personal information. We may share aggregated or de-identified data that does not identify you.

Cookies and similar technologies

We use cookies, pixels, and similar technologies to operate the Site, remember preferences, and analyze performance. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

• Essential cookies: required for core features and security.
• Performance/analytics cookies: help us understand usage and improve the Site.
• Functional cookies: remember choices and personalize your experience.
• Marketing cookies: used to deliver relevant content (only with consent where required).

Data security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure; we continuously review and improve our measures to protect your information.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and applicable requirements.

Your rights and choices

• Access and correction: request access to or correction of your personal information.
• Deletion: request deletion of your information, subject to legal or legitimate business needs.
• Objection and restriction: object to or request restriction of certain processing activities.
• Portability: request a copy of your information in a portable format where applicable.
• Marketing preferences: opt out of marketing communications at any time.
• Cookie controls: manage cookies via browser settings and Site preferences.

To exercise these rights, please contact us using the details in the Contact us section. We may need to verify your identity before processing certain requests.

Regional notices

United States

Depending on your state, you may have additional rights regarding personal information. If applicable, you can request information about our data practices and exercise rights consistent with state privacy laws.

European Economic Area (EEA), United Kingdom, and Switzerland

If you are located in the EEA, UK, or Switzerland, our processing of personal data is based on lawful grounds such as consent, contract performance, legitimate interests, legal obligations, and vital interests. You may have rights under applicable data protection laws, including the right to lodge a complaint with your supervisory authority.

Children’s privacy

The Site is not directed to children under 13 (or other age as defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Third-party links and services

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.

Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last updated” date at the top indicates when the latest changes were made. Your continued use of the Site after changes are posted signifies your acceptance of the updated Policy.

Contact us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact: